Policy

THANKS FOR BOOKING IN, YOU HAVE MADE ME VERY HAPPY! COULD YOU PLEASE FILL OUT THE CONSENT FORM BEFORE YOUR APPOINTMENT DATE.

YOUR APPOINTMENT cANNOT GO AHEAD UNLESS THIS HAS BEEN COMPLETED.

ON THE DAY

DUE TO LIMITED SPACE AT THE STUDIO, I'D ASK THAT YOU ATTEND YOUR APPOINTMENT ALONE. IF YOU REQUIRE ASSISTANCE, PLEASE DM ME ON INSTAGRAM AND I'LL DO MY BEST TO MAKE ARRANGEMENTS.

IF YOU ARRIVE LATE, DUE TO TIME CONSTRAINTS, I MAY ONLY BE ABLE TO FULFIL A LOWER LEVEL SERVICE. THIS WILL BE CHARGED AT THE RATE OF THE ORIGINAL SERVICE THAT WAS BOOKED. I HOPE YOU UNDERSTAND. PLEASE, OH GOD, PLEASE.

cANCELLATIONS, NO-SHOWS AND RESCHEDULES

NOT THE FUN PART OF NAILS BUT.. YOU HAVE UP TO 48 HOURS BEFORE YOUR APPOINTMENT TO CANCEL. IF YOU CANCEL WITHIN THIS PERIOD, YOU WILL BE CHARGED FOR THE FULL SERVICE YOU BOOKED FOR

SAME GOES FOR NO-SHOWS, SO BE SURE THAT THE DATE AND TIME BEFORE BOOKING IS RIGHT FOR YOU

YOU ALSO HAVE UP TO 48 HOURS TO RESCHEDULE YOUR APPOINTMENT FOR ANOTHER IF YOU CAN NO LONGER MAKE YOUR ORIGINAL APPOINTMENT. DM ME ON INSTAGRAM, AND WE CAN SORT SOMETHING OUT

PLEASE MESSAGE ME TO DISCUSS YOUR IDEAS SO I CAN PREPARE FOR YOUR APPOINTMENT.

ANY LAST-MINUTE CHANGES I WILL TRY TO ACCOMMODATE; HOWEVER, I CANNOT GUARANTEE THESE CHANGES WILL BE IMPLEMENTED

NAIL DESIgN

REMOVALS

PLEASE NOTE: I WILL ONLY REMOVE MY WORK. IF YOU REQUIRE A REMOVAL OF SOMEONE ELSE'S WORK, PLEASE HAVE THIS DONE BEFORE YOUR APPOINTMENT.

OUT OF HOURS

IF YOU WISH TO BOOK IN BUT CANNOT MAKE AN APPOINTMENT DURING MY SATURDAY HOURS, PLEASE DM ME ON INSTAGRAM, AND WE CAN TRY TO MAKE SOMETHING WORK!

PAYMENTS

CASH IS PREFERRED BUT I CAN TAKE CONTACTLESS PAYMENTS ON THE DAY

gUARANTEE

THERE'S A 48-HOUR WARRANTY ON NAIL BREAKAGE. AFTER 48 HOURS, REPAIRS WILL INCUR A FEE.

PLEASE REACH OUT TO ME TO DISCUSS REPAIRS, AS I'M HAPPY TO ACCOMMODATE SMALL FIXES SUCH AS LOST GEMS OR CHIPPED

LocATION

PLEASE BUZZ UP WHEN YOU ARRIVE. PLEASE DON'T FOLLOW ANYONE IN FOR SAFETY REASONS. IF YOU CAN'T FIND THE DOOR, YOU CAN DM ME OR HEAD TO THE LOCATIONS TAB FOR VIDEO.

IN THE SHUDEHILL STUDIO, THERE ARE 2 FLIGHTS OF STAIRS AND UNFORTUNATELY NO LIFT. HOWEVER, PLEASE DM ME IF YOU REQUIRE ANY ACCESSIBILITY ASSISTANCE, AND I CAN ARRANGE AN APPOINTMENT WITH YOU ELSEWHERE.